Barbara's rule: the best product is the one you'll actually use.
Friendly, practical advice from Barbara — a Williams-Sonoma associate customers ask for by name because she helps them find the right thing. She has also been recognized by Williams-Sonoma for her sales performance nationwide.
"I walked in completely overwhelmed — I just needed a knife. Barbara spent 45 minutes with me. She asked what I cook, how I wash my knives, whether I'd actually use a whetstone. She never pushed me toward the most expensive option. I left with exactly the right knife and I think about that conversation every time I use it."— Michelle T., Fairfax
"She talked me out of something too complicated and into something my sister actually uses every week. That's not a salesperson — that's a friend who happens to know everything about kitchenware."— David R., Reston
"Barbara was so patient. I must have asked her the same questions three different ways and she never made me feel silly. She clearly wasn't interested in closing the sale — she was interested in making sure I got the right thing. I've been back three times now and I always ask for her."— Karen M., Herndon
"Barbara remembered what I'd bought the last time and made sure what I was looking at would work with it. That kind of attention is rare anywhere, let alone in a mall store."— James P., Vienna
A recent in-store pasta-making class at Williams-Sonoma Fair Oaks — the kind of hands-on experience Barbara loves to recommend to customers.
Barbara’s best advice is to start with how someone actually cooks, drinks coffee, or gives gifts — then choose the product that fits.
Start with a good knife, a reliable pan, a sheet pan, and one piece of cookware you’ll use every week.
Do they want convenience, a daily ritual, or café-style drinks? The right machine depends on that answer.
Choose something useful and personal. A beautiful gift is better when the person knows exactly how they’ll use it.
A tighter, more shoppable guide: what it is, who it is best for, and why Barbara likes it.
Why Barbara likes it: A good chef's knife changes everyday cooking more than almost any gadget. Start here before buying specialty tools.
View Knives at Williams-Sonoma →Why Barbara likes it: Most households need one reliable nonstick pan for quick meals. The key is choosing the right size and not overpaying for features you will not use.
View Nonstick Pans at Williams-Sonoma →Why Barbara likes it: A stand mixer is a memorable gift when the recipient bakes often. For casual cooks, Barbara would rather steer you toward something smaller and more useful.
View Stand Mixers at Williams-Sonoma →Why Barbara likes it: This is the kind of piece people keep for years. It earns its space because it works for weeknight dinners and special meals.
View Dutch Ovens at Williams-Sonoma →Why Barbara likes it: For someone ready to invest, quality clad cookware is a better long-term choice than a drawer full of cheaper pans.
View Skillets at Williams-Sonoma →"These are the machines I actually talk customers into — and out of — every week."
Best for someone who wants café-style drinks with minimal fuss. The right pick depends on whether they want convenience or the ritual of making espresso.
Shop Jura at Williams-Sonoma →Best for people who want to learn espresso and do not mind a little practice. Great when the process is part of the fun.
Shop Breville at Williams-Sonoma →Best for latte drinkers who want convenience first. Good for people who want better milk drinks without becoming espresso hobbyists.
Shop Nespresso at Williams-Sonoma →A good fit for households that want automatic drinks and easy maintenance. Always think about cleaning before buying any coffee machine.
Shop De'Longhi at Williams-Sonoma →For serious drip coffee drinkers, this is often the smartest upgrade: simple, durable, and focused on doing one thing well.
Shop Moccamaster at Williams-Sonoma →"Not a machine, but you need it." Variable temp gooseneck kettle — essential for pour-over. Beautifully designed.
Shop Fellow at Williams-Sonoma →Barbara’s advice is simple: most people don’t need more kitchen tools — they need the right ones for the way they actually cook, drink coffee, entertain, and give gifts.